Skills Demonstrated in the Program
Human Performance Technology
• How to define organizational operational goals and metrics associated with an opportunity or a problem
• How to evaluate business processes and performers to identify performance barriers and solutions
• How to plan and organize a performance and training needs assessment
• How to interview management, workers, and customers individually and in groups
• How to identify performance gaps by evaluating work products and procedures
• How to design surveys
• How to write a needs assessment report
Instructional Design
• How to conduct a job and task analysis
• How to organize course and lesson content
• How to write learning objectives
• How to design effective practice exercises
• How to develop classroom training materials
• How to evaluate the outcomes of the training
Human Psychological Learning Processes
• How to accommodate working memory and long-term memory in training materials
• How to support six key psychological learning processes
• How to design four different training architectures: receptive, directive, guided discovery, and exploratory
• How to apply recent research on instructional methods and learning processes
Benefits of Certification
• Consistency in your organization's approach to course design and development
• A common language for all course designers
• Credentials for individual course designers
• A portfolio of your ISD products
• Demonstrated transfer of new ISD skills to the job"
How the program works
During the program, you will take three hands-on courses:
• Needs Assessment for Performance Technologists: Tools and Techniques,
• How to Plan, Develop, and Evaluate Training
• Building Expertise: How to apply learning psychology to instructional design
During each course, you will start a project that will be continued and then completed at your worksite. After each course you will apply your new skills at your work site to complete projects that demonstrate your competencies.
Project Summaries
Human Performance Technology and Needs Assessment
Your first project is the most extensive of the program. You will complete a performance assessment in which you apply at least three of five techniques to gather both objective and subjective data addressing an opportunity or problem within a line organization. Your project deliverables include:
• A performance assessment report that includes an evaluation plan
• Documents that summarize the data you collected as part of your performance assessment and your training needs assessment
Instructional Design
For your second project, you will plan design and develop a lesson related to your needs assessment. You will submit a job and task analysis and a lesson handout that includes the following:
• Use level learning objectives
• Content developed in structured writing format
• Use level practice exercises
• A valid quiz
Human Learning Psychology
Your final project will demonstrate your competency in human learning psychology by evaluating your lesson project in terms of its effective support of working memory, long term memory and the processes that convert lesson content into new knowledge and skills in memory. You will submit a short report that analyzes your project lesson for the following:
• Instructional methods that manage cognitive load and support encoding into long-term memory
• Techniques used to ensure retrieval of new skills from long-term memory
• Which of the four architectures were applied
• How guided discovery architectures might be applied in your organization
These worksheets are to be used during the certification process. Download them and follow the instructions on each.
• Explanation of certification projects: Certification Project Overview
• Read before taking Needs Assessment: Needs Assessment Worksheet
• Read after taking Needs Assessment: Needs Assessment Project
• Read after taking PDET: PDET Project
• Read after completing BEX: BEX Project
This is an example of a well-done Needs Assessment completed for the certification program.
This is an example of a well-done PDET Project.