Clark Training & Consulting
e-Learning Strategies and Examples
Here is a sample of the e-learning programs that CTC staff worked with clients to develop.
Software Training
This program saved the client from depending on training that required expensive computers, peripherals and connections to live databases. It delivered a consistent message on company policy and procedures, and gave frequent training to a high turnover population.
Product Knowledge Training
This program reduced customer complaints by giving the client’s customers better service from employees who could learn about the common features of a group of products and then get specific product information about a variety of new items before they came to the store.